When choosing a lift maintenance company, it’s important to look for a reputable provider with a proven track record and the expertise needed to meet your needs. An established lift company should be able to provide you with service packages and contracts that can help you stay within budget, whilst guaranteeing the safety and longevity of your equipment.
How long has the company been in business and how many directly employed service engineers do they employ? Both of these details reveal a lot about a company and their level of professionalism. It’s also worth considering whether they have case studies or client testimonials to demonstrate their expertise and quality of work.
A well-established lift maintenance company should have a broad portfolio of services that can cater to a range of lifting equipment. For example, they should be able to offer maintenance for passenger and platform lifts, dumbwaiters, escalators and more. This experience will help them quickly understand any issues you may have with your lift equipment and be able to rectify them in a timely manner.
During a maintenance visit, the engineer will check all the safety features of your lift and assess the mechanical components of the system. They will clean, lubricate and adjust the various components for peak performance. They will also carry out a full risk analysis of the lift and produce a service report after each visit. The report will outline any repairs that are required and highlight any works that would benefit the lift in the future.
The frequency of maintenance visits will vary depending on the usage of your lift and the regulatory requirements of your location. For instance, low-use passenger-carrying lifts in a commercial property might only need two servicing visits each year to ensure they are safe and comply with regulations. Conversely, high-frequency usage installations in public buildings or transport hubs could require a greater number of services.
A good lift maintenance company will also be able to point out the condition of your equipment and suggest any refurbishment or modernisation services that might extend its lifespan and improve energy efficiency. They should also be able to advise you when it is time to invest in a new lift.
When it comes to lift maintenance, a reputable service provider should be fully accredited by the Lift Enforcement Industry Association (LEIA). This means that they will have been audited and approved for their safety practices and compliance with all relevant legislation. They should also be able to demonstrate that they have the appropriate insurance and liability coverage in place. This is a crucial element of any potential maintenance contract as it provides you with peace of mind that your chosen lift company will be able to deliver a top-quality service in line with current safety and legislative requirements. In addition, it will help you to avoid costly fines or disruption to your building operations should a violation occur.